The simple truth is this app is all predicated on AutoDesk holding all the files on their servers and it isn't a useful viewer for DXF files on the web.
"Have you tried erasing your device without backing up?"."Yes, several times." and I didn't waste my time. Like the rest of the world, I detest sitting on hold to have someone read from a bad Dilbert script. On the iPad I have to download to iPad, upload to google drive, then go to "upload" in A360, upload the file to AutoDesk, and then.then it says "unable to generate preview, try uploading again or contact us for assistance". I wanted to view some DXF files from vendor web sites.
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